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Cisco Emergency Responder
Identifying the Location of Emergency Callers


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Cisco Emergency Responder helps Cisco Unified Communications Manager customers comply more effectively with their legal or regulatory obligations and reduce their risk of liability related to emergency calls.

Cisco Emergency Responder is a software appliance that enhances emergency calling from Cisco Unified Communications Manager. It helps assure that Cisco Unified Communications Manager sends emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and, if necessary, return the call. Cisco Emergency Responder can also notify customer security personnel of an emergency call in progress and the caller's location.

New with Cisco Emergency Responder Version 10.0

Cisco Emergency Responder Version 10.0 builds on the many capabilities of previous versions with:

  • Simplified licensing: Cisco Prime™ License Manager centralizes all of the licensing for Emergency Responder 10.0 and later.
  • Flexibility: Flexible licensing allows the Cisco Emergency Responder Administrator to configure Emergency Responder to not track phones in an IP subnet, so you do not need Emergency Responder User Licenses for these phones.
  • Capability to use E.164 dial plan: Cisco Emergency Responder can track E.164 dial-plan numbers and provide configured Emergency Response Location (ERL) treatment.
  • Security: Cisco Emergency Responder provides secure Simple Network Management Protocol Version 3 (SNMPv3) communication to LAN switches and Cisco Unified Communications Manager.

Pricing Notes: