Hybrid Work for Government

The hybrid work environment for government has proven technically viable. Now, the government must pivot to a more sustainable hybrid operation with security at its core. Hybrid work enables government employees to maintain productivity efficiently and safety.

The industry is quickly changing

Government organizations are pivoting their services and work environments to be more flexible and resilient.

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33% Or fewer public sector leaders have received training in change-management and transformation leadership.

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69% Of government IT leaders recognize the growing importance of technology modernization.

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20% Of governments around the world have taken steps aimed at longer-term resilience for individuals, such as job redeployment.

Hybrid work improves your countries and communities

Cisco sits at the intersection of a leading government experience and a portfolio breadth that spans collaboration, security, networking, cloud, and applications.

Hybrid work use cases

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Connected justice

Deliver a highly reliable and secure remote video and information-sharing solution for judicial services.

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Agency collaboration

Bring trusted collaboration experiences for government employees with a single app.

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Citizen experience

Build trust and deliver reliable, secure, and automated experiences by leveraging interactive services.

Explore the Use Cases
Communities reimagined	Agency collaboration - Enable trusted collaboration experiences for government employees with a platform that combines calling, meetings, messaging, and integrated security. Citizen experience - Build trust and deliver highly reliable digital citizen services over a secure, FIPS-compliant infrastructure. Government private wide area network - Deliver reliable application modernization solutions that ensure high availability of key services to citizens while managing and minimizing security risks. Inclusive connectivity - Cisco’s inclusive infrastructure uses the right technology for the right challenge. 5G, CBRS, private LTE, Wi-Fi 6, or fixed infrastructure are seamlessly integrated providing the foundation for a zero trust architecture based on access control, micro-segmentation, and end-to-end visibility. Resident services are delivered on secure, FIPS-validated/FISMA-compliant solutions. Enterprise solution delivery - Optimize desired mission and business outcomes through operational delivery effectiveness and financial predictability.
Mission critical services	Critical infrastructure resiliency - In addition to critical infrastructures such as water, power, and roadways, Cisco technologies enable cities and states to provide a scalable, reliable, and secure communications infrastructure that assures inclusive connectivity for their communities. Application optimization - Discover solutions that drive application optimization and innovation while providing a secure and sustainable infrastructure to support a rapid transition to digital services. Community-wide networks - Connecting agencies and citizens to municipal resources securely, rapidly, and resiliently. Secure enterprise network access and orchestration - Integrate security and network visibility with policy and automation controls that strengthen both domains. Secure government hybrid clouds - Efficiently realize better outcomes with expertise- and AI-driven insights to maximize your business and mission success.
Public safety and justice	Connected justice - Deliver a highly reliable and secure remote video and information-sharing solution for judicial services that maintains the continuity of due process and embeds resilience for future requirements. Operations centers - Provide a secure, end-to-end infrastructure that allows for the reliable collection, monitoring, and distribution of dynamic data across multiple public safety and government agencies for higher productivity and effectiveness. Mobile operations - Securely extend the reach of your operation so you can rapidly respond with optimized tools for more effective emergency response. Land mobile radio backhaul - Enable secure connectivity and collaboration for first responders to reliably transmit and receive real-time data that provides mission-critical situational awareness.
Cybersecurity and compliance	Industrial control systems security - Secure industrial control systems (ICS)--while addressing their unique performance, reliability, and safety requirements--to identify typical threats and vulnerabilities, and provide security measures to mitigate evolving risks, all while using FIPS-validated/FISMA-compliant solutions. Trusted Internet connections - Using fundamentally more secure and trustworthy solutions, you can deliver improved agency and citizen outcomes while protecting against the evolving cyber threat landscape. Data security, confidentiality, and compliance - With a zero trust platform approach supported by open, industry-standard integrations, you can protect government information and ensure compliance and security, all with greater visibility and less effort. Zero-trust secure edge - Deliver comprehensive zero trust security to all your edge environments leveraging FIPS-validated/FISMA-compliant solutions. Threat detection and incident response - Accelerate detection, investigation, and response with an integrated security architecture.
Related industries	Education Healthcare Manufacturing Transportation Utilities

: Sustainability

Improving collaborative outcomes

With hybrid work, governments embraced robust, secure collaborative platforms to help employees solve key challenges and achieve desired meeting outcomes regardless of their physical locations.

Delivering better experiences

Home-based contact center agents are now using advanced, intelligent tools to deliver superior and secure customer assistance and outcomes despite dramatically altered work environments.

Hybrid Work for Government