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Patient care journey



A Journey to Better Health

When it comes to health, every experience matters. Cisco technology improves the patient and provider experience every step of the way. Take a tour through the care journey, below.


Cisco Patient care journey

Starting the journey

Life naturally takes a toll on health, making it vital to address issues as they arise. This is where a patient's virtual care journey begins.



Scheduling an appointment

Booking an appointment is easier than ever with the help of friendly chatbots.



Changing the plan

Cancellations happen. Now, doctors can fill unexpected vacant timeslots with the help of automated tools that match patients on a waiting list to appointment openings.



Seeing the doctor

Virtual consultations are seamless and secure with telehealth calls launched directly from a provider's app. With integration into EMR systems, clinicians spend less time documenting post appointment.



Scheduling a follow up

Remote agents make scheduling a follow-up simple with live voice chat and SMS chat links.


Care anywhere powered by…


IMImobile

Webex Contact Center

Webex Instant Connect


Having a procedure

Smarter facilities increase efficiencies for the care team and improve patient experiences during hospital stays.



Finding the equipment

Location services allow care teams to quickly locate necessary equipment—like a wheelchair.



Smarter recovery

Care teams can better prioritize their time with smart, sustainable technology that gives patients control over HVAC, lighting, blinds, and more from the comfort of their beds.



Remote patient observation

Care teams can observe patients remotely through a secure video feed.



Smart hospital stay powered by…


Cisco DNA Center

Medical device integration

Meraki smart cameras

Cisco Spaces


Strong security

With strong security that helps ensure data is protected, you’re free to focus on delivering quality care.



Your data. Secured.

If a bad actor holds medical equipment ransom, needed care could be delayed. Securely connect medical, mobile and endpoint devices, giving patients and clinicians peace of mind.



Secure healthcare powered by…


Cisco SecureX

Cisco Identity Services Engine

Cisco Umbrella

Duo


Helping to enable efficiency

Helping patients and doctors find the answers faster. That's the power of smarter technology.



Communicating with care

Webex devices allow care teams to communicate remotely.



Facilitating remote consultation

Video conference calls allow care teams to collaborate on patient health outcomes and share content or writing on whiteboards.



Clinical efficiencies powered by…


Hybrid work

Webex meetings

Unified workforce

Webex devices



Ready to improve your digital health experience?